Printable FAQs

 

How do I open the file(s)?
You’ll need the latest version of Adobe Reader. Download it free at http://www.adobe.com/get

How do I change the text?
Click on the text field and start typing away. See below if you’re running into any trouble.

I can delete text, but why won’t it let me type anything?
The form is using a font that you may not have installed on your computer (defaulted to Helvetica or Courier). Simply highlight the text you want to change, click CTRL+E (PC) or CMD+E (Mac) to access the “Form Field Text Properties” box, then choose a different font from the drop down menu. If it doesn’t change the font right away, try again.

Why won’t it let me add a new line of text?
The form will not exceed the maximum number of lines. To add a new line, delete a different line to free up space.

Can I change the font?
Click on the text box. Click CTRL+E (PC) or CMD+E (Mac). A “Form Field Text Properties” box will appear with tools to allow you to change the font. Highlight the text you want to change, then select a new font from the Form Field Text Properties box.

Can I use a new font I found online?
Absolutely. Simply download and install the font. You may need to restart Adobe Reader and/or your computer before it shows up on your list of available fonts.

Why can’t I change the fancy wording?
You can only change the text in the highlighted areas. Any text outside those areas is part of the design and cannot be changed/moved.

Can I move the highlighted boxes?
The text in the highlighted boxes can be edited, but the box itself cannot be moved.

Where do you recommend I print these?
You can easily print at home! Or send your saved file to your local print shop (i.e. Kinko’s, etc.). Then use their paper trimmer to cleanly trim to the correct size.

I printed the document at home, but why does it appear larger/smaller?
You may need to adjust your print settings to “100%” or “Actual”. Some printers are defaulted to “Shrink to Fit” which will distort your document.

Can I use a scissor to trim the documents?
Absolutely. However, to get a clean cut, I recommend using a paper trimmer. Your local print shop should have those handy.

I have more questions and/or recommendations, how do I get in contact with you?
You can send me a message on Etsy at http://www.toastedmarshmallowkt.etsy.com or email me at kristineturnerhandmade@gmail.com. I’ll try to respond within 24 hours. Please note that sometimes I have to leave on business travel and responses may be delayed at that time. Check my Shop Announcements (Etsy storefront page) for updates. Let me know if you run into any issues or have any recommendations. I’m here to help, and I’m always striving to improve my products and customer service. Please feel free to get in touch with me!

THANK YOU!
Thank you for your business! I’m constantly working on new items, so please check back soon for the latest designs!